FAQs
About the Salt Spray Test
Q: What is the salt spray test?
A: The salt spray test is a standardized procedure that simulates corrosive environments to assess the material's resistance. Our crystal chandeliers have passed a rigorous 128-hour salt spray test, ensuring they remain rust-free even in humid, coastal, or industrial settings.
Q: Why is the salt spray test important for chandeliers?
A: The salt spray test guarantees the long-term durability of our chandeliers. It proves that they can perform excellently in harsh environments, making it a hallmark of high-quality craftsmanship.
About Materials and Durability
Q: What materials are used in the chandeliers?
A: Our chandeliers feature K9-grade synthetic crystals, durable carbon steel frames, an electroplated finish, copper holders, and high-quality LED strips sourced from Taiwan Epistar.
Q: How long is the chandelier’s lifespan?
A: Our chandeliers undergo rigorous light decay testing, ensuring stable illumination for up to 16,000 hours. Additionally, they remain rust-free for at least three years, providing long-lasting beauty and functionality.
About Production Timeline and Logistics
Q: How long is the production timeline for chandeliers?
A: The production timeline typically ranges from 15 to 25 days, depending on the complexity and size of the order.
Q: How long does shipping take?
A: International shipping usually takes between 25 to 35 days, depending on the destination and the chosen shipping method.
Q: Is the product packaging safe?
A: Yes, we ensure the chandelier arrives in perfect condition by using multiple layers of shock-absorbing foam and reinforced wooden crates for maximum protection.
About Choosing the Right Size
Q: How do I choose the right chandelier size?
A: To determine the ideal chandelier diameter, add the length and width of your living room (in cm) and divide the total by 12.
For example, a room that is 450cm × 450cm would require a chandelier with a recommended diameter of 75cm.
Q: How high should the chandelier hang from the floor?
A: The chandelier should hang between 190cm to 210cm from the floor, depending on ceiling height and user preference.
Contact Information
Company Name: Shenzhen Yuyuantong Technology Co., Ltd.
Company Address: Room 601, Building A1, Anle Industrial Zone, No. 172 Hangcheng Avenue, Sanwei Community, Hangcheng Subdistrict, Bao'an District, Shenzhen
Phone / WhatsApp: +86 13714025187
Email: support@goldmarkty.com