Terms of Service
Welcome to Goldmarkty.com! By accessing and using our website, you agree to comply with the following terms. Please read them carefully.
1. Agreement to Terms
By visiting or using Goldmarkty.com, you acknowledge and agree to abide by these Terms of Service. If you do not agree with any of the terms, please refrain from using the website.
2. Modifications to Terms
We reserve the right to update or modify these Terms of Service at any time. Any changes will be effective immediately upon posting on the website. Your continued use of our services after posting revised terms constitutes your acceptance of those changes.
3. Website Usage
Eligibility: You must be at least 18 years old and capable of entering into a legally binding agreement to use this website.
Account Responsibilities: If you create an account, you are responsible for maintaining the confidentiality of your login details. Notify us promptly if you suspect unauthorized use of your account.
4. Product Information
Accuracy: We strive to ensure all product descriptions, images, and details are accurate. However, we cannot guarantee they are error-free.
Availability: All products are subject to availability. We reserve the right to limit quantities or decline orders at our discretion.
5. Ordering and Payments
Order Acceptance: All orders are subject to approval. We reserve the right to cancel or refuse any order for any reason.
Payment: Payments must be made using approved methods at checkout. By providing your payment details, you authorize us to process the payment accordingly.
6. Shipping and Delivery
Shipping Costs: Calculated at checkout based on your location and selected method. Free standard shipping is offered to the United States, United Kingdom, and Canada. Other regions may vary.
Delivery Times:
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Processing Time: 15–25 natural days from purchase date.
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Shipping Time:
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United States: 25–35 natural days
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United Kingdom: 17–30 natural days
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Canada: 30–45 natural days
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Delivery times may vary due to third-party carriers or external factors like weather or customs.
Tracking: After dispatch, you will receive a shipping confirmation email with tracking information. Contact support@goldmarkty.com for assistance if needed.
Delivery Issues:
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Delays: Carrier delays or extreme weather may impact delivery. Significant delays will be notified.
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Lost/Damaged Packages: Contact us within 7 natural days of expected delivery to report issues. Assistance will be provided for claims, replacements, or refunds.
Address Accuracy: Ensure your shipping address is complete and accurate. We are not responsible for errors caused by incorrect or incomplete addresses. Address changes may not be possible once the order is processed.
7. Cancellations, Returns, and Refunds
Order Cancellations:
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Standard Products: Can be canceled before shipment. Cannot cancel after processing/shipment.
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Custom Products: Cannot be canceled after order unless there is a quality issue or defect.
Return & Exchange Policy:
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Standard Products: Return/exchange within 30 days; product must be unused and in original packaging; customer covers return shipping.
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Custom Products: Not eligible for return/exchange unless defective or flawed. Provide evidence within 30 days. Solutions may include replacement, partial compensation, or refund.
Refund & Compensation:
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Processed within 7 business days after receiving the returned product.
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Refund issued to original payment method.
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Damaged/defective products: provide clear evidence for replacement or compensation.
8. Intellectual Property
All content on Goldmarkty.com, including text, images, logos, and graphics, is property of Goldmarkty.com or its licensors and protected by law.
You may not copy, reproduce, distribute, or create derivative works without prior written consent.
9. Disclaimer and Limitations of Liability
The website and content are provided "as is," without warranties.
Goldmarkty.com is not liable for indirect, incidental, or consequential damages.
This limitation does not apply to liability for death, personal injury, fraud, or where prohibited by law.
10. Governing Law
These Terms of Service and any agreements related to services are governed by Hong Kong law.
11. Contact Us
If you have questions about these Terms, please contact us:
Company Name: Shenzhen Yuyuantong Technology Co., Ltd.
Company Address: Room 601, Building A1, Anle Industrial Zone, No. 172 Hangcheng Avenue, Sanwei Community, Hangcheng Subdistrict, Bao'an District, Shenzhen
Phone / WhatsApp: +86 13714025187
Email: support@goldmarkty.com
(Hong Kong – this is not a return address)